Who is FlexPay?
FlexPay was started
with you in mind. We began in the payroll administration business in
1995 and because of our constant contact with our client employee base
of over 2,000 employees payroll, we heard the same repeated complaints
about payroll providers from the CEO's, CFO's and controllers we were
doing business with. Because of this we built our FlexPay business model
with solutions to their problems. We give you the flexibility needed for
your goals and objectives.
^
Top
What are the advantages of using FlexPay?
Flexibility and cost savings. You can transmit your payroll to us by
traditional methods such as fax or phone, but you also have the choice
of processing though our secure Internet site. Our payroll software is
available to be housed at your site also.
^
Top
What ways can we transmit our payroll data to
FlexPay?
We believe in flexibility, nobody wants to be
backed into a corner. Therefore, we offer you the ability to transmit in
several ways. You can use the more traditional methods, such as by phone
or fax. Or you can transmit over our secure Internet site, which we
believe is the way payroll will be processed in the future. And those
who wish to have all their payroll information housed on site, software
is also available.
^
Top
How reliable is FlexPay?
One will not
last long in the payroll administration business without being reliable.
We started our companies in 1995 and serve over 2,000 employees payroll
across the country. Companies choose to use us because we are there for
them when they need us most. Over 90% of our clients were referred to
our firm.
^
Top
What is the turnaround time from input to
delivery?
In order to process your payroll accurate and
timely we need to receive your payroll input data each pay period by
noon, two days prior to your pay day. For example, if payday is on
Friday, we will need the necessary data from you on Wednesday by 3:30 in
the afternoon. On Thursday by 10:30AM you will receive your checks,
check stubs and requested reports for distribution on Friday. It is that
simple.
^
Top
How are taxes paid?
941 federal tax
deposits are paid through the Electronic Federal Tax Payment System
(EFTPS), which requires companies with over $50,000 in employment taxes
in a calendar year, as required by the North American Free Trade
Agreement (NAFTA). These include taxes reported on form 940, 941 and
943. Also included electronically are forms 720, 945, 990-C, 990-PF,
990-T, 1042, 1120 and form CT-1. All state and federal unemployment
taxes are paid on a monthly or quarterly basis, as required. These
returns are balanced, reconciled, signed and filed with the appropriate
parties. The W-2's are sent to the Social Security Administration by
magnetic media.
^
Top
How accurate are your calculations?
Our payroll software was designed to handle information and transactions
for thousands of companies on a single system across the United States.
We are constantly updating our software to make sure we remain accurate.
Also, we receive quarterly updates for all state and local tax rate
changes across the United States and currently process in all 50 states.
^
Top
Does FlexPay assume liability for errors?
Yes. If taxes are mistakenly reported, we will assume the penalties for
the errors, not you. It is our responsibility to take this function out
of your office.
^
Top
How are my employees paid?
Your
employees can be paid by either a live check or through direct deposit
via the Automated Clearing House (ACH). Employees also have the ability
to have portions of their pay deposited to different accounts and/or
different banks via direct deposit. The ACH system is secure and
beneficial to those employees who travel and are away from the office on
payday.
^
Top
How do I get my reports?
Again
flexibility is offered to you. For companies who wish to transmit their
data via phone or fax, five standard reports will be sent to you every
pay period. These reports include payroll summary, payroll register, tax
summary, bank reconciliation and employee direct deposit statements.
Over 80 additional standard reports are also available at no additional
cost.
For those who wish to transmit via the Internet, you can
view your reports though a password protected page on our Internet site.
This information can then be printed or imported as a text file into
your word processor. We will also send you your requested reports every
pay period at no additional charge.
Finally, for larger companies using our software on site,
you can immediately access you information on your personal computer.
This information will also be housed on our system via a direct
connection to our computers. Again, we will also sent you your requested
reports every pay period at no additional charge.
^
Top
How about some references?
No problem.
Please email us your request for references. Please include number of
employees, complexity of current payroll and the type of business. Also
include any information about your company that is unique or would be
helpful to Flex-Pay in assisting you. We will then email you several
references for you to contact. Over 90% of our current clients have came
though referrals. Our references are our best form of advertisement.
^
Top
I forgot the website link to key in payroll?
The website to key in the payroll is
flexpay.webleave.com/flexpaypayroll.asp. You will need to have your
login name and password ready to successfully continue.
^
Top
How hard is it to change payroll vendors?
Easy and seamless, If you are with another vendor, all we need is their
last quarterly report and all payroll reports from the end of the
quarter up to the last payday. We will transfer all this data onto our
system, balance, reconcile and run a parallel to make sure our numbers
match with your current numbers.
If you currently process your payroll onsite or through a
local provider it is also easy. Just go to YOUR BEGINNING on our site
and follow the directions. Many people are afraid to change, but nearly
all of our client moved from one payroll carrier to FlexPay and have
stayed with us because we make payroll easy.
^
Top
Why should I leave our national payroll vendor?
Nobody likes to be treated like a number or nickeled and dimed. We
provide superior service, greater flexibility and technology to you at a
fraction of the cost of the national payroll providers. You will have a
relationship with your contact at FlexPay and will always be treated
friendly and fairly. Because we have built our company through
referrals, which is reflective of our service not through multi-million
dollar ad campaigns, we can pass our savings to you and provide the
service you require.
^
Top
Why should I leave my accountant who does my
payroll?
Why would an accountant spend so much time and
training to become a CPA and then process payroll? They do this as an
extra function to try to attract clients and then make money off of
other services. Most accountants have very limited software to process
hundreds of payrolls, which reduces the costs to you. They also lack the
electronic services such as direct deposit, batch processing and
magnetic media. We specialize in processing payroll, not tax planning,
estate planning or bookkeeping.
^
Top
Why should I outsource my payroll?
Take a second to add up the real cost of processing your payroll in
house. First you have an employee's wage, cost of ink, paper, toner,
check stock, distribution, software, electricity, office space. In
addition the time to update for federal, state and local tax and form
changes. One can spend all their time simply trying to keep up with
payroll. Today over 10% of companies outsource their payroll, in many
major cities close to 40% outsource their payroll. If the largest
companies in the United State outsource their payroll because of the
savings, why shouldn't you?
^
Top
How secure is FlexPay system?
Security is our highest priority and our system is as secure as today's
technology allows. All available security devices, including password
protection, two-way encryption, automatic input confirmation and Secure
Sockets Layers (SSL) servers, are utilized. New technologies are added
as they emerge. Keep in mind that our system is designed so that no
money ever changes hands over the Internet. Live check or direct deposit
pays employees. Payroll taxes are deposited electronically via the
Internal Revenue Service's Electronic Federal Tax Payment System (EFTPS).
^
Top
How safe is our company's information?
During account registration, all company and employee data is sent to us
by registered mail. Following that, modifications are made as needed.
We're using fax, phone, Internet or our payroll software to receive
payroll input, not make electronic payments of any kind. Your people and
your payroll taxes are paid using non-Internet-based methods. Every
effort is made to keep all company and employee information
confidential.
^
Top
Is safety guaranteed on your system?
We can guarantee safety because no money will ever be conveyed over the
Internet. Your employees are paid by live checks or direct deposit via
the Automated Clearing House (ACH) and your taxes are deposited via the
Electronic Federal Tax Payment System (EFTPS).
If you wish to receive information over the Internet, it
will be sent to you in the form of encrypted datafiles accessed on our
Secure Sockets Layer (SSL) server by entering your Company ID and
Password. Only authorized users are allowed into the system. Companies
prefer to use our system because their confidential information is
housed off of their site on our servers.
In addition, our web server and payroll processing server
are not connected in any way. They are protected by the best firewall of
all, air. Files are sent to our web server are accessible only by our
system administrator. Only after authentication and input conformation
are the files processed. Every precaution is taken to maintain security
and confidentiality.
^
Top
Who has access to my account?
Only you
and whom ever you authorize. Whether you choose to use our traditional,
Internet or personal computer software, all account information is
password protected. We assign a Company ID and Password only to
individuals you authorize. The combination of the two unlocks your
account information.
^
Top